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Privacy Policy

In compliance with the obligations arising from the new General Data Protection Regulation (EU Regulation No. 679/2016, known as GDPR) and to make the activities of the website www.olomarker.eu as transparent as possible, this section aims to inform the user about the ways in which their personal data is collected and processed.
A personal data refers to any information that identifies (or makes identifiable, directly or indirectly) an individual: personal data includes name, address, identification number, online identifier (e.g., IP address), or one or more characteristics of their physical, physiological, genetic, mental, economic, cultural, or social identity.
Processing refers to any operation (or set of operations) applied to personal data, such as collection, recording, organization, structuring, adaptation or alteration, storage, consultation, use, deletion, and destruction.

1. Data Controller and Processor Responsibilities
The Data Controller (and Processor) of the data is Mundel srl, located at via San Giuseppe 100 - 21047 Saronno (VA).
Data Protection Officer: Masengu Manuela Tshibangu

2. Purposes of Processing
On the website www.olomarker.eu, the collection (and subsequent processing) of personal data is carried out to fulfill the following purposes:

  • To enable browsing and consultation of the website
  • To provide services and manage the reserved customer area
  • To execute the sales contract between Mundel srl and the user/purchaser
  • To respond to assistance and/or information requests received via email, phone, or web pages
  • To send advertising and/or informational material, conduct direct email marketing campaigns (promotions, news, etc.), and provide personalized commercial offers based on purchased and/or viewed products
  • To fulfill legal obligations required by national and EU legislation
  • To ensure site security and prevent unlawful and fraudulent conduct, reserving the right to take appropriate measures for its own protection and that of third parties

3. Subject of Processing
While browsing (and during purchase), Mundel srl collects the following personal data:
Browsing data
This includes purely technical and computer information (IP address, browser used, operating system, pages visited on the site, products added to the cart, etc.) collected in an aggregated and non-identifiable manner (not associated with a specific individual) for statistical purposes, site functionality, and identifying anomalies and/or abuses.
Data provided directly by the user
This includes all information expressly and freely entered by the user during registration, purchase, access to a reserved area, or form subscription.
Cookies
Cookies are small text strings stored on the user’s computer when visiting certain web pages; in most browsers, cookies are enabled, are not harmful to the device, and do not contain personally identifiable information.
They are encrypted information collected to improve/optimize site navigation: for example, they help identify and resolve errors or determine relevant related products to show the visitor while browsing.
Mundel srl uses the following cookies:

  • Technical cookies: These are necessary and essential to allow navigation of the site and use all its functions; without these cookies, we would not be able to provide some essential services and/or features, and navigation would not be as smooth and easy as it should be.
  • Analytical cookies: These collect information on how a visitor uses the site (e.g., which pages are visited); all information collected by these cookies is aggregated anonymously (thus not identifying the user) and is used only to improve site functionality.
  • Functional cookies: These allow "remembering" the choices made by the user and personalizing site content to improve service.
  • Advertising cookies: These allow for creating a "profile" of users by collecting information about their preferences, to then send personalized advertising content and improve campaign effectiveness; they may also be third-party (e.g., set by a site other than the one visited).
    Note: Since the website www.olomarker.eu operates optimally only when cookies are enabled, the user can still choose to disable them at any time by directly accessing their browser settings. Disabling cookies may disable some site functions.
    All data collected by Mundel srl during browsing and at the time of purchase is not in any way sold or disclosed to third parties except for the purposes outlined in section 2.

4. Data Recipients
A recipient is defined as a natural or legal person, public authority, agency, or other body to whom personal data is disclosed.
For the purposes outlined in section 2, Mundel srl shares users’ personal data with the following entities:

  • Professionals authorized to provide legal, tax, financial, or administrative consultancy and/or assistance
  • Professionals authorized to provide internet services
  • Professionals authorized to manage payments
  • Commercial partners responsible for deliveries on behalf of Mundel srl (e.g., couriers and postal services)
  • Professionals authorized to manage mailing lists
  • Public bodies or authorities to comply with legal obligations or for the establishment, exercise, or defense of a right in court
    These entities are not authorized to use or disclose such data except to provide the contracted services or to comply with legal obligations.

5. Retention Period
Personal data is retained for a period not exceeding the achievement of the specific purposes outlined in section 2 or until a specific request for data processing revocation by the user.

6. Data Protection
Mundel srl implements, according to its size, all technical and organizational measures:

  • Intended to effectively implement the principles of personal data protection (e.g., ensuring site navigation in encrypted HTTPS mode) and preventing illegal access or unauthorized use of data
  • Adequate to ensure that only personal data necessary for each specific purpose of processing is processed
  • Such that anyone acting under its authority with access to the user’s personal data will not process it unless instructed to do so
    In the event of a personal data breach, Mundel srl will notify the competent supervisory authority within 72 hours from the moment it becomes aware of the breach, unless it is unlikely to pose a risk to individuals’ rights and freedoms.

7. User Rights
Access to Personal Data
The user, through their account, can access, modify, delete ("right to be forgotten"), and print ("right to portability") their personal data at any time.
Restriction and Revocation of Consent
The user has the right to restrict and/or revoke consent to personal data processing at any time by sending an email to info@mundelsrl.com or accessing their account and using the dedicated sections.

8. Right to Complain
A user who believes that the processing of their personal data violates applicable regulations has the right to file a complaint with a supervisory authority (Data Protection Authority), specifically in the Member State where they reside, work, or where the alleged violation occurred.

For questions or comments on this privacy policy or if you wish to make a data request, please email manuela@olomarker.eu or  call +39 02347830 during office hours (9:00 AM to 1:00 PM – 2:00 PM to 6:00 PM, Monday to Friday), or write to the following address:
Mundel srl – via san Giuseppe 100, 20147 Saronno (VA), Italy